Procedures

Controlled Document

Non-Conformance Reporting and Corrective Action

Document No.
OPS-QMS-005
Version
2.1
Effective Date
2026-04-01
Scope
All Divisions

1. Purpose

Any non-conformance identified on site or in production must be logged in the QMS within 24 hours of detection. Corrective and preventive actions are tracked to closure by the divisional QA/QC Manager with monthly reporting to Operations.

2. Scope & Applicability

This procedure applies to all Nass Corporation personnel, contractors, and visitors engaged in activities covered by OPS-QMS-005. It is mandatory and forms part of the Nass Corporation Integrated Management System.

3. Responsibilities

  • Division Director. Ensures the procedure is implemented, resourced, and reviewed annually.
  • Line Manager / Supervisor. Briefs the team on requirements, monitors compliance daily, and escalates deviations.
  • HSE / HR / Function Owner. Maintains the procedure, delivers training, and audits compliance quarterly.
  • All Employees. Follow this procedure in full, raise questions to their supervisor, and report any deviations.

4. Procedure Steps

  1. 1Confirm this is the current controlled version by checking the Effective Date and Version header before starting work.
  2. 2Review the task-specific Risk Assessment / Method Statement together with this procedure.
  3. 3Prepare all required PPE, equipment, permits, and documentation before commencing.
  4. 4Execute the task in accordance with the requirements set out in the Purpose section above.
  5. 5Record any deviations, incidents, or near-misses in the site logbook and notify the responsible manager immediately.
  6. 6On completion, sign-off the work record and file supporting documentation as required.

5. References

  • Nass Corporation Integrated Management System Manual (IMS-MAN-001)
  • Bahrain Labour Law and applicable regulatory requirements
  • Site-specific Risk Assessment linked to OPS-QMS-005

6. Revision History

VersionDateNote
2.12026-04-01Current controlled version.
2.02025-04-01Editorial updates and clarification of responsibilities.
1.02023-10-01Initial issue.
Controlled by the Nass Corporation Document Control Office. Uncontrolled when printed. Refer to the intranet for the current controlled version.
← Back to Quality Management